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In this post, we are going to discuss how to search court records, specifically relating to civil lawsuits.

{If you are interested in reading more about how to conduct a criminal background check (like an expert), check out our previous post.}

I consider court records to be one of the most important and underutilized resources in an investigator’s arsenal, because they are open-source (anyone can access them), they are based on factual data, they can provide an intimate picture of an individual or business and there are millions of data points (millions of cases are filed each year).

As recent as 15 years ago, the only way to search court records was by physically going to each court and searching the records either on a computer terminal or in bound books. Since the late 1990s, however, records have been computerized and with more increasing regularity, the individual courts are putting the records on the Internet.

This is not true for every court, however. Most courts in the United States still cannot be publicly accessed on the Internet, and in some cases still require a trip down to the court (yes, this is 2015).

This post is meant to give you a broad overview of how to do court research, but there are hundreds of exceptions here. There are more than 4,000 state, local and federal courts in the United States and it’s not possible to cover everything.

Before we get into the meat of the post, let’s discuss some general terms about what a civil lawsuit is, types of cases that are filed and some general terminology.

What is a Civil Lawsuit?

In general terms, a civil lawsuit is a case in which one individual or business files a dispute against another individual or business, seeking some type of damages or compensation.

Some common types of civil lawsuits are marital matters, personal injuries, contract disputes, discrimination, copyright infringement, medical malpractice, and evictions or unpaid rent, all of which would be handled by the civil courts.

There are a number of specialized courts as well, such as the U.S. Tax Court, the U.S. Court of Claims and the U.S. Court of International Trade, which are separate entities and have their own rules regarding access.

As noted above, finding criminal cases, although similar, is a different ball of wax altogether.

State Courts vs. Federal Courts

There are two different kinds of courts in the United States – state courts and federal courts. In the most basic terms, federal courts handle cases involving violation of federal laws (e.g., discrimination, copyright), the Constitution, cases involving the United States as a party or cases involving citizens of different states.

State courts involve cases involving state or local laws. The most common cases are marital cases, personal injury cases or contract disputes.

For comparison purposes, about 271,000 federal court cases are filed per year compared with more than 17,000,000 cases filed in state courts per year.

Jurisdiction

For the most part, civil court cases are filed in the county or jurisdiction in which a person lives, works or conducts business (in the case of corporations).

It’s critical to understand which jurisdictions (specifically the counties) are relevant before you get started. If a person lived and worked in Westchester County, New York, you need to make sure that you are searching state-level lawsuits in Westchester and federal level lawsuits in New York.

While most cases are filed in the county or jurisdiction in which the plaintiff lived, worked or conducted business, there are always exceptions. For example, a person may be involved in a vehicle accident in a neighboring county from where they have lived their whole life. In large suburban areas like New York City, many people live outside of the city in which they work.

In some cases, the cases may be filed in the state in which a business was incorporated. For example, many large corporations are incorporated in tax-friendly states such as Delaware or Nevada; even if they do not conduct business in that particular state, a case may still be filed there.

Overview of State/County/Local Courts

Most state-level courts are split up by county. There is usually one “main” court in the county, (typically called the Supreme, District, Circuit or Superior Court) with various smaller courts within the county. In most instances, this main court will handle the more significant cases, such as cases involving more than $5,000.

If you are interested in being very thorough, you will need to make sure that you cover both the main court and the smaller outlying courts. In most cases, the smaller courts handle less significant matters, such as small claims and eviction cases, which may not be all that relevant to what you are doing.

In many states, there are separate courts that handle matters such as family issues (e.g., divorce and child custody), and other courts that handle probate matters such as wills and estates. In most cases, this requires a separate search because these courts are usually not directly wired to each other.

In summary, each county typically has one main court that handles the most significant cases and many smaller courts for less significant matters in terms of damages or other matters altogether.

Overview of Federal Courts

Federal courts are a little less complicated. In total there are 94 U.S. district courts. Some states, such as Alaska, are composed of a single judicial district, while others, such as California, are composed of multiple judicial districts.

There are also appeals courts, where an unsuccessful party can file an appeal to have the decision reviewed, but for the purposes of this post, we are discussing only originating cases and not cases on appeal.

How to search court records

So now that you have a brief overview of the state and federal court systems, how do you search court records?

Before conducting the search, there are few things you should keep in mind.

There is no central database

There is no central database for searching all of the courts. Despite the “millions” of records that you might find on some online site, I can assure you that it is not complete or comprehensive. (The one exception, as explained in more detail below, is that Pacer does a very good job of covering federal-level courts.)

Databases can be quirky

Searching databases can be quirky, so make sure you follow the directions. For example, in some instances the full name and correct spelling is mandatory, while other databases will return names with similar spellings. Also, names may be misspelled or entered incorrectly, so be wary of that.

Lastly, many databases can be searched by plaintiff (the party filing the lawsuit) or defendant (the party who is being sued); make sure that you search both.

Official repositories are always best

If you are deciding which database to use, the “official repository” is always the best. Official repositories include state and federal government repositories where you can access information directly through the source — for example, Pacer, the Cook County Circuit Court or the Palm Beach County Court. The benefit, of course, is that you are using an official repository run by the state or federal government; however, these repositories are only as good as the information they contain.

Use multiple sources

It is always recommended that you use multiple sources for searching records, even if you are using the “official” repository. After using one database, always try another — you might be surprised when you find different results.

Numerous times throughout my career, I have found records in one database and not another. Even “official” county-sanctioned databases have their issues.

Civil cases don’t have Identifying Information

Unlike criminal cases, which typically have some type of identifying information such as a date of birth, civil cases do not. So if you find a case filed against John Smith, it could be one of hundreds of John Smiths. While in some cases you may be able to determine within the court documents that the case is related to a specific person, the truth is that you may never know whether the case is related to that specific person.

That’s a whole other blog post though…

Sources to Find State-Level Civil Cases

Online

For many counties, you can access the court records through the web. More often than not, those court records only cover the highest court in the county and not the smaller courts, but each county is different. Also, the depth of the information varies. Connecticut’s case look-up only displays records for 10 years, but you can get records at the local court beyond that. (Insider Tip: Court PC of Connecticut has been collecting records since the 1980s and is a fantastic source for historical records in Connecticut.)

Local retriever

There are thousands of local retrievers throughout the country that can search the local courts. They are a great source of information, too, as they know the ins and outs of the local court system. You can find a local retriever through the Public Record Retriever Network.

Third-party database aggregators

There are a number of third-party commercial database aggregators that have been collecting civil court case information for years such as Lexis Nexis, Westlaw and Courtlink (which is owned by Lexis Nexis).

There are other third-party databases that collect information from a particular jurisdiction like Court PC of CT, which collects Connecticut court records, and CourtTrax, which collects records from Washington and a number of other western states.

Call the court

As a last resort, you can call the court (yes, using a telephone). In many small counties, you can actually call the court and they will do a search for you while you are on the phone. Or in some instances, they will ask you to submit a request by snail mail (yes, using the post office). Just a few weeks back, I spoke to a clerk in Hall County, Utah, who was able to look up a case for me over the phone and email me the records.

Please don’t try calling New York County Supreme Court; they will probably laugh in your face. Or if you do call, don’t mention my name! ;-)

Sources to Find Federal-Level Civil Cases

Pacer

PACER is a national locator index for federal district courts. The site is maintained by the Administrative Office of the U.S. Courts and is updated daily. You can search by party name, case number or nature of suit. You can search the entire database (nationwide) or you can search by a specific region or state.

Third-party database

Just like the state-level lawsuits, there are third-party commercial databases that also collect information on federal court cases, such as Lexis Nexis, Westlaw and Courtlink (which is owned by Lexis Nexis).

Why is this recommended?

Over the years, I have found many instances of cases that showed up in one database and not in another for no explicable reason whatsoever.

Summary

I hope you have found this a useful guide on how to search court records. With over 17 million cases filed per year, that’s a lot of information to go through, but I hope that you now have a better sense as to how to find them.

Of course, if you have any questions or feedback, feel free to leave a comment below.

References:

The Differences between Federal, State, and Local Laws
Federal vs. State Courts – Key Differences
Court Statistics Project
USCourts.gov
National Center for State Courts

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As we have discussed at length (here, here and here), a background check comes in all different shapes and sizes. The range includes everything from a $10 background check you can find on the Internet to a pre-employment background check (which typically lacks depth) to an FBI-like background investigation, which would cost a few hundred thousand dollars.

While I would argue that a $10 background investigation (or even worse, a “free” background check) is almost completely useless, regardless of what type of background check you do, there are a few basic questions that every background check should answer.

Are there any serious issues in the person’s past?

Not only are you making sure that you are not dealing with the proverbial “ax murderer,” but you also want to make sure that you are not dealing with somebody who has been charged with or convicted of any serious crimes.

The investigation may turn up a history of drug dealing, petty theft or indecent exposure — or even serious offenses like grand theft, larceny or assault. Even if these issues occurred quite some time ago, they can be quite revealing (repeat offender numbers are staggering).

For example, a major city leasing land to a private company would be interested to know that the CEO of that private company is a convicted felon.

The trouble is that most low-cost background checks are so poor at identifying criminal records, they aren’t even worth using.

Most low-cost background checks are so poor at identifying criminal records, they aren’t even worth using.

Is the person who they say they are?

In the simplest terms, you want to make sure that the person’s name, date of birth, address history and Social Security number match the person they claim to be. Effectively, you want to make sure that you are not dealing with a complete con artist.

In addition to confirming some basic details, every effort should be made to verify details of the subject’s employment history, education history or, if applicable, professional licensing.

Recently, we were asked to conduct a background check on an individual whom somebody had met through a dating site. We were able to confirm that the person really did exist, that she lived where she said she lived, and that she wasn’t an ax murderer. But we also found that she was not a licensed nurse (as she had claimed) and that she didn’t work for the local hospital where she said she worked.

In another case, we were able to determine that our client’s fiancé had been married and divorced three times, despite the fact that the prospective groom claimed to have never been married.

In both cases, these were some pretty serious warning flags.

Are there any potential warning signs of what is to come, or other character issues that may exist?

This question is a bit more nuanced. Warning signs typically don’t slap you in the face and scream “look at me!”

What you are looking for here is a history of repeat behavior that may lead to problems — like a person who has been involved in numerous lawsuits (you might be the next on their list).

Or a history of financial troubles that may lead to bankruptcy.

Or even lifestyle issues, such as photos in far-off places, that may indicate someone living beyond their means.

Or a recent DWI may be a sign of potential alcohol problems.

Falsification of work or education history may not be the only white lie someone is telling.

It also may reveal potential issues that may be out there, but may not necessarily be widely known or publicly available. More likely than not, this type of information may only be obtained with further vetting, like through interviews or surveillance.

For example, numerous photos of someone out on the town may not be too sinister at face value, but interviews may reveal a secret drug addiction.

Closing Thoughts

The truth is that most background checks cannot confidently answer these questions, in part because answering these questions confidently comes at a price, and a “free online background check” couldn’t answer these questions in a million years.

Not only do you have to do a comprehensive criminal record search, but you need to have the knowledge and experience to be able to identify and analyze the warning signs.

More often that not, a pretty simple search can identify an individual with serious felonies or the proverbial ax murderer; but a legitimate background check will answer the more nuanced questions necessary to make critical decisions.

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One of the most frequently asked questions relates to the availability of marriage records in New York and whether they are public records.

The short (over)simplified answer is no, they are not public records.

The term “public record” (at least my definition) implies that the record is open to the public and can be obtained by anyone with few or no restrictions. If that is how you define public record, then the simple answer is no, marriage records are not publicly available.

They may be available, however, if one of the following applies:

  • You are a party to the marriage.
  • The records are more than 50 years old, and both spouses are known to be deceased.
  • You have a legal court order or other legal reason (i.e., an estate matter) to obtain the record.

If your reason for requesting a marriage record does not fit one of those categories, it is not a matter of public record.

If you are a party to the marriage…

…and you need a copy of a marriage certificate for someone who was married outside one of New York City’s five boroughs, you can make a request to the New York Department of Health.

If the marriage took place within one of New York City’s five boroughs (Brooklyn, the Bronx, Queens, Manhattan or Staten Island), you must make a request to the Office of the City Clerk, Marriage Bureau.

If the record is more than 50 years old…

…and both spouses are known to be deceased, these are considered genealogical records, and they can be obtained either through the New York State Department of Health or through the New York City Municipal Archives if the marriage took place in New York City.

There are some exceptions, such as a request from a direct line descendant (i.e., a child), but outside parties cannot request records that are less than 50 years old.

You can also check with the local county. Westchester County, for example, has a vast resource of marriage records from 1908 through 1935.

If you have a legal reason…

…to obtain a copy of a marriage certificate, you would have to contact the local county or town clerk. Every county handles this differently. For example, in New York City, the request can be made at one of several offices; however, in Westchester County, the request must be made in the town or city in which the marriage took place.

In some cases, you will need a court-ordered subpoena; however, in other cases, you may need only a letter from an attorney.

In a recent case involving a legal matter, we were able to obtain a confidential marriage record in New York City for evidence in a legal proceeding. We had to provide a letter from the attorney, which stated that “the Marriage Record is required as evidence in a legal proceeding,” and within an hour of our waiting in line, we were provided with a letter from New York City. In our case, we were provided a letter stating that two individuals were not married, which was critical evidence in our case.

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Criminal record checks have been woven into the fabric of everyday business in the United States. They are conducted for employment, occupational licensing, government clearance, adoption, immigration, travel visas and even some volunteer work.

As much as they have become a part of ordinary life, they are widely misunderstood. In short, there is no simple way to conduct a comprehensive criminal search. As we have written about before, the term “nationwide criminal record check” is a complete misnomer.

There are several ways to conduct a criminal background check like an expert, but the most effective way to do this is to search the local court in each jurisdiction in which an individual has lived or worked.

However, this poses a few problems — for example, if the person was arrested in a neighboring county while attending a Phish concert, the record may never be found.

Official State Repositories

To combat this issue, one step that we strongly recommended is to conduct a statewide criminal record check through an official state repository, which provides access to criminal records throughout the state.

Each state has its own process for conducting a criminal record check. Some states have records available online, while some searches can be conducted through “snail” mail.

Other states either do not have a system at all or restrict access. What’s more, every state has its own criteria for the data they make available to the public.

State Criminal Background Check Map

Last year, we started a project to identify all the states that have a publicly available system for conducting statewide criminal record checks. The goal was to identify official state repositories that have public criminal records available online and open to the public.

(When we say “public,” we mean that there are no restrictions on who can access the information.)

For the purposes of our research, we were interested only in official state repositories run by a state government agency with a public system and absolutely no restrictions — i.e., anyone can request a search. We did not consider third parties selling information.

Some states have systems for conducting statewide criminal record checks, but only on a limited basis (i.e., for employment purposes, etc.) or only with the permission of the person being researched.

Using this criteria, we found that 24 states that provide a way to conduct a statewide criminal record check.

States with Online Records

We found 20 states that have a system for conducting a criminal record check online: Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Kansas, Kentucky, Maine, Michigan, Missouri, Montana, Nebraska, New York, Oregon, Pennsylvania, South Carolina, Texas, Vermont and Washington.

States with “Offline” Records

Additionally, there are five states where you can conduct a criminal record check by mail: Connecticut, Idaho, Illinois and Oklahoma.

State Criminal Background Check Map

Not All Criminal Record Information Is Created Equal

In conducting our research, we learned quite a bit about how each state handles criminal record requests:

States Have Different Policies

Every state has its own laws and statutes governing how criminal record checks are handled and what information is available to the public. Some states may provide convictions, other states may provide convictions and arrests, while still others may include only felonies or only felonies and misdemeanors. Some states consider driving while intoxicated to be a misdemeanor or felony, while other states consider it a traffic violation or infraction and do not include it in their criminal databases.

Different Governing Bodies Oversee the Records

Each state has a different governing body overseeing its criminal record repositories. The governing bodies may include the State Police, the Department of Criminal Justice, the Bureau of Investigation, the Court Administration, the State Technology Department or the Division of Criminal Services.

How Far Back Do the Records Go?

It was critical to understand when the states started collecting criminal records. We found that many of the state websites did not provide any information with respect to how far back the records go. Ultimately, with a lot of effort and phone calls, we were able to provide at least an approximate date as to how far back the individual states’ criminal record repositories go. Some states, such as Colorado, Florida and Indiana, have records going back to the 1930s, while other states, such as Washington, go back only to the 1990s.

Reliability of Repositories

We wanted to see how reliable each state’s criminal record databases are, and we wanted to know the sources of each state’s information. Most states do not provide the sources of the information contained in their databases, other than to say that the records were from “criminal justice agencies.” This is a critical point, as the reliability of some of the criminal record repositories has come into question.

State criminal record checks, even within an official government repository, are not the be-all and end-all. We strongly recommended utilizing other sources in addition to the statewide criminal repository.

Websites Are a Confusing Mess

Finding the information on state websites was a challenge. Most of these are confusing, written in legalese and citing statutes and ordinances that would mean little to the layperson. Deciphering what criminal record data is available is not always clear. Nevertheless, each state on the State Criminal Background Check Map has a link to the respective state’s website for more information on how to obtain criminal records for that state. If you are confused, we suggest calling the state’s offices directly.

Costs Vary

The cost for criminal records varies widely from state to state. The least expensive was $3 per search in Texas, and the most expensive was $65 per search in New York. The price is listed for each state on the Criminal Records Map.

Warning!

Lastly, although this is stated on nearly every website that we reviewed, it’s worth repeating: each state repository holds ONLY its own records. If you are searching the state of Washington website, you will find only records from Washington. If a person is charged with a felony in neighboring Oregon, that will not show up in the Washington database.

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SMI came on the scene in 2011. It evolved because its founders saw a need to take the vast array of social media information available and make that information easier and less time-consuming to digest and use to make decisions.

I’ve been following the company for quite some time, and ran into some of its employees again at the 2015 ACFE Conference in Baltimore, Maryland, where I got a chance to speak extensively with SMI’s sales director, Mike Bosick, and its cofounder, Chris Randall.

I’ve been interested in giving the company a shot for quite some time, and did a quick demo with Mike Bosick several months ago; then after speaking with Mike and Chris at length, they agreed to do a sample report on me so that I could get an idea about what they provide.

I have a pretty extensive profile in social media and on the Web, and I was interested in seeing what they would find, what they wouldn’t find, how it would be presented, and if I could incorporate their social media investigation into my work.

(I was not paid to write this review. Other than receiving a free “Deep Report” on myself, I have not received any other compensation to write this.)

What They Do?

SMI has a team of researchers whose job it is—every day—to identify and capture information on individuals posted on various social media sites. While that doesn’t sound all that complex, for those of you who haven’t conducted social media research before, it’s not as simple as it seems. Given the constantly changing online landscape, conducting social media investigations is time-consuming and sometimes complex.

To do this, they do not just use some computer algorithm that spits out a bunch of pages as a report. It’s also pretty clear that they are not just doing a Google search. They have actual humans who scour the deepest parts of the Web, determine the relevance of what they find, and capture the information. This is very similar to what I do on a daily basis.

Why This Is Important

Social media investigations have become more and more critical as more and more people join the social media revolution.

Why?

Because people will provide information on social media platforms that you just can’t get anywhere else. Like their daily activities. Whereabouts. Employment history. Connections to other people. As an investigator or law firm, this information is priceless.

Because of the immense growth of social media and the constant changes in the landscape, finding someone’s social media presence is not as simple as you may think.

Simply finding a social media profile of a person can be a task in and of itself. Just the other day, I spent hours trying to figure out if I had the correct Facebook profile of a guy named Paul Blair, and I still don’t know if it’s the right guy.

Also, most social media accounts don’t require your real name, so there is a distinct possibility that an account may be created under a pseudonym or a generic screen name (insider’s tip: most people use the same screen name across multiple platforms).

In my case, I don’t have a terribly common name and I have a fairly prominent media profile out there that often includes my picture, so it’s not all that difficult to match up my picture with the right social media profile. But if my name were more common, or I didn’t have any photos on the Web, it would make this task much more difficult.

You would also see that I was in Baltimore, Maryland, for the ACFE conference last month; I love food and sports; and that I talk endlessly about fraud and investigations (I know … it’s quite a snooze).

What You Need to Give SMI

In my case, all I gave them was my business card, which had my name, email address, company name, and phone number.

That was it.

In general, however, it’s best to provide SMI with as much information as you can up-front, so they don’t have to spend too much time trying to figure out if they are researching the right guy, like whether the Chris Brown they want is the musicianpoliticianbaseball playerveterinarianhockey player, or … you get the idea.

The more you can provide them with up-front, the better.

What You Get

In my case, I received a 103-page report that captured the various links and screen shots of my social media profiles as well as instances in which I have been mentioned across the Web. They do not capture every instance, but they do a good job of prioritizing, by putting the more significant social media sites and mentions toward the top of the report, with the less relevant information filtered at the bottom.

They found a number of social media accounts that I use (including some that I had forgotten that I had signed up for), as well as various articles that I have written or have been quoted in. They also found some phone numbers and addresses that have been associated with me, most of which were accurate (but some that were not).

They also found a website by an investigative firm in California that has literally copied every single blog post that I have written and pasted it into their site (thanks SMI!).

What I Was Surprised About

The biggest surprise was that they found my Facebook profile. For most people, that would not be a surprise, but I’ve effectively locked down my privacy settings on Facebook so that you can’t search for me by name or email, and I turned off the feature that allows Google to capture and index my name.

It’s not impossible to find my profile if you know what you are doing, but it does take some trial and error. This alone showed me that they know what they are doing.

I wouldn’t say I am surprised, since they told me they use “real” humans to do these investigations, but they didn’t provide any false positives. In other words, they did not provide results of other people named Brian Willingham, like the real estate broker or the former cop.

Computers are not all that great at telling the difference between two people with the same name, so it’s clear that this report is not just coming from some computer algorithm that is spitting out a report.

What They Didn’t Find

They didn’t find my Instagram account, which I am pretty active on. I have my privacy settings locked down in such a way that none of my photos or followers are publicly available and my profile picture is not a picture of me, so I wasn’t all that surprised that they couldn’t find that.

Frankly, if I don’t specifically point out which Instagram account is mine, there is pretty much no way you would ever know it was me, as there is no way to specifically link it to me.

And they didn’t find a personal blog that I have maintained for the past few years, but I registered the website under a proxy, so it’s not attached to my name, and the website is not indexed by Google, so again, no real surprise there.

They also didn’t capture my profile on About.me. Frankly, there is nothing significant about this website, but it does show a picture of me other than my normal corporate headshot that is plastered everywhere. As an investigator, I would be interested to know where the picture was taken (any guesses?).

The Verdict

For $150, I think SMI’s Deep Report is a great value. SMI estimates that it would take another investigator at least two to three hours of time and up to five or six hours to find the information that they provided. In some cases, I think it would take much longer.

Social media investigations take a certain level of expertise and patience, and SMI has clearly demonstrated an expertise in this area.

For those who are not all that familiar with conducting social media investigations, I think using them is a no-brainer.

On the other hand, if you are familiar with conducting social media investigations, at the very least, the Deep Report provides a good backstop that could even find some things that you couldn’t.

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There’s quite a bit of talk lately about how much information the government knows about you.

Turns out it’s a lot.

A lot more than most of us thought.

If you don’t want the government snooping on your phone calls, emails and how many hours you spend playing Angry Birds, there are many ways you can keep your private life private.

Of course, you could disconnect from the world, pitch a tent in the middle of nowhere and live off the land. But that is not an option for most of us.

The truth is, there is a lot of information out there about you — and it’s widely available. And not just to the government.

Whether you know it or not (trust me, I do this for a living), you leave a very public trail of information — from the time you are born (birth record) to the time you die (death certificate) and everywhere in-between, including records of any marriages, divorces, school attendance, property purchases, vehicle registrations, driver’s licenses, professional licenses, voter registrations, business filings, etc.

The list goes on.

While some of these things may be difficult to avoid (try getting around without a government ID or driver’s license), here are some tips to keep people (like me) from snooping on your personal life.

Limit Your Social Media Posts

People like to post what they ate for lunch on social networks. Frankly, who really cares? I certainly don’t. (Unless I do, of course.)

Your friends might think it’s funny that you are doing keg stands on Facebook, but your future employer may not. You may have personal opinions on gun control, politics, gay marriage or your next-door neighbor, but not everyone needs to know about them.

The simple fact is that much of your private life would (mostly) be private, unless you happened to spread it all over social media.

Don’t Get Arrested

Getting arrested is not a good thing. Not only do you have to go through getting an attorney, going through the court system, etc., but that record, however trivial it may be, will stick with you. Pretty much forever. No matter how small it is.

You see, once you are arrested, this fact becomes a part of a public record in one form or another. Like those mugshot websites that “hold your photo hostage” until you pay them to take it down. And every time you go through a background investigation for whatever reason, you have to explain why you did whatever thing you did.

Don’t Owe People Money

Owing people money gets people mad. Really mad. (Just ask the kid who never paid me back that lunch money in fifth grade.)

People may get mad enough to drag your name through the mud, blast you on social media, stalk you, or maybe even file a judgment or a lawsuit or force you to file for bankruptcy.

Owing people money can haunt you. Forever.

Don’t Get Divorced

So this may be asking too much considering that couples marrying for the first time have about a 50 percent chance of divorcing. If you do get divorced, be civil. Or at least try to. Divorce documents are a treasure trove of information about your personal life and your finances.

The kind of stuff that is better to keep to yourself.

Don’t Lie About Things That Can Be Disputed

Take, for example, a recent case in which a candidate had a stellar resume that included a short stint on Broadway, a college football career, and a degree from a top university. But he also said that he had a job in a “top secret” intelligence division in the U.S. Army.

It all sounded to be too good to be true. And it was – we found out that he was completely lying about his military service. If you are going to lie, don’t lie about things that can be checked.

Don’t Lie, Cheat or Provide Fake Documents

A few years ago, a candidate for a top-level position at an East Coast liquor company claimed to have a degree from a top university. The school verified that the candidate attended the school, but said she never received a degree. When confronted, the candidate supplied a letter from the registrar’s office as “proof” that she had received the degree; but when the registrar’s office was contacted, we learned that the candidate had doctored the letter.

It’s one thing to lie and cheat, but it’s a whole other thing to provide fake documents like letters, degrees or statements. You see, leaving a paper trail gives snoops all kinds of fun things to verify and double-check.

Don’t Piss Off the Wrong People

Enemies are not good. They will do or say anything to mess you up. All you have to do is make one enemy.

They will also sue you — especially the ones who have money. That’s really not good, because that leaves all kinds of documents and a paper trail that anyone can look up.

Don’t Do Stupid Things

“Stupid” is a relative term. What you might think of as stupid might be perfectly normal to someone else.

Just think about it this way: would your grandmother think it was OK if you [insert thing here]?

If the answer is no, it’s probably stupid. Don’t do it.

It may end up on YouTube.

Guide to Hiring a Private Investigator

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Our comprehensive background check packages start at $1,000, which can cause a bit of sticker shock to those who are accustomed to seeing “comprehensive” background checks advertised on the Internet for less than $50.

So a legitimate question that is frequently asked is what is the difference between our “comprehensive background check” and what you find on the Internet, ranging from $14.95 to $49.95?

Thoroughness

A little dark secret that most of these online background checks don’t want you to know is that their records are incomplete. And when I say incomplete, I don’t mean almost complete or missing a few records. I mean they are totally incomplete, especially when it comes to criminal records, which is hands down the most critical data point.

The simple fact is that most criminal records in the United States cannot be accessed via one database. Accessing all of them requires multiple data points, and sometimes it even means physically going to a courthouse to check.

Human Touch

Computer-generated reports do a great job of spitting out hordes of information, pages and pages of data that can take days to sift through and comprehend.

But what does all that information mean? And how does it affect me? Why should I care?

Having years of experience, investigators know where to look, what to look for and what is relevant. You don’t need to spend hours culling through data; we hand you the relevant information on a silver platter.

State-of-the-Art Databases

When it comes to background checks, the information that is ultimately included in the final report is highly dependent on the information that is researched and the quality of the databases used to conduct that research.

First, there is not “one” database. There are hundreds of databases that are critical. Second, not all databases are equal, and the most comprehensive ones are not cheap. Last, many of the databases are old, stale or totally incomplete. You ultimately get what you pay for.

Details

So you order an online background check and get a list of a whole slew of criminal offenses. That’s great. But you will typically get little more than a date of arrest, description of the charge and possibly the date of disposition.

But what really happened? What was the outcome? Who was involved? Where did it happen?

Knowing that something happened is crucial, but knowing what actually happened is even more critical. These are the small details that you will most certainly not be able to obtain through an online background check.

Accuracy

Computer-generated background check reports have lots of errors. Since most records that are part of the report are matched by name only, there may be a whole bunch of records that are associated with the person you are investigating based on the same name but that are not, in fact, related to the person at all.

This can be really serious. For example, what happens if the report mixes up two people who have the same name, one with multiple criminal offenses and another with a clean record?

Relevancy

We recently completed a background investigation for a client who was interested in buying out his business partner who had left the country under some mysterious circumstances. The client not only wanted to find out why his business partner may have fled the country, but also was interested in establishing a negotiating position.

So in addition to our standard investigative process, we kept an eye on any financial troubles, assets sold or litigation that the partner was involved in, in order to help give our client the upper hand in negotiations.

Summary

The not-so-comprehensive online background check certainly has its place in society. But if you are looking for an accurate, detailed, thorough, relevant, state-of-the-art background check with a human touch, you might need to look elsewhere.

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A few weeks ago, we were contacted by a Massachusetts investor who was about to get started on a massive construction project. The investor had some concerns about the New York general contractor who they were about to entrust with putting this all together. The exact reasons for the concerns were not revealed, but they knew that they wanted some additional background information on the contractor to help them with their decision about going forward.

We quickly found information supporting the investor’s concerns, to the tune of more than 30 lawsuits—they were launched by subcontractors and former employees as well as several county tax commissions that were pursuing the contractor for failure to pay local taxes.

Personally, the owner of the company had more than $300,000 in judgments filed against him, and he owed a little bit more than $200,000 in federal taxes to the government.

Even more concerning was the fact that he had been charged with two separate misdemeanors relating to bad checks in the past few years. Both cases had been dropped, but nevertheless, this, along with other information we uncovered, showed signs of some serious financial troubles.

It’s probably best to steer clear from starting a multimillion-dollar business relationship with someone who has a troubled past.

The icing on the cake was a 20-year-old criminal case for larceny, for which the contractor had served two years in jail in Colorado.

One could certainly make the argument that a 20-year-old criminal case doesn’t carry all that much weight considering how much time had passed. However, the fact that the contractor’s birth date listed in the case was one year different than the one he was currently using raised the possibility that there were other things out there lurking under a different date of birth or possibly another alias.

After we supplied the investor with the information, I was surprised to hear from the ultimate client that they were probably going to proceed with the deal, but I followed up with the client a few weeks later and was told that they decided to look for a new contractor.

“Based on the information in your report and other concerns we have heard, we are not moving forward,” they told me. “We think it is just a good idea to be cautious.”

I couldn’t have agreed more.

While there was no telling what would have happened had they moved forward, when you have options, it’s probably best to steer clear from starting a multimillion-dollar business relationship with someone who has a troubled past.

At the end of the day, we probably saved the client a lot of heartache and litigation, and more likely than not, a couple of million bucks.

While it’s not always easy to put a dollar figure on what a background investigation may save you, a background investigation provides you with more than a few pieces of paper. It provides you with:

  • Independent Voice — Information identified in a background investigation is based on factual, independent data. While you can question one’s opinion about the character of a person, there is no questioning 30 lawsuits, a half million dollars in liens and judgments, and three criminal cases, including a felony that included jail time.
  • Verification of Concerns — I find this often with clients—cases in which people (especially investors) need verification of some concerns they have had outside. More often than not, their concerns are supported in a background investigation, but it can still be difficult to make a decision.
  • Expert Opinion — Anytime you have to make a major decision in your life, you typically consult an expert, whether it be an accountant, lawyer or financial planner, or even your parents. So if you are about to “get into bed” with someone who could have a major impact on your business or your life, don’t you think it might be a good idea to check on their character?

The truth of the matter is, even when you have the results of a background investigation in your hand, there is no cut-and-dry answer here. But it’s better to have all the information in front of you so that you can make that decision more intelligently.

And possibly even save yourself a few million dollars.

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