Litigation Support – White Collar Fraud Investigation – Corporate Fraud Investigation

A private investigator is routinely called upon at various stages of a civil lawsuit. The case may not yet be filed – the attorney wants to find out as much information before he or she has to file a complaint. Perhaps the attorney is looking for additional information to bolster the amended complaint. It is also possible that litigation has been going on for years, and the attorney is trying to re-energize his case or prepare for a tough round of cross-examination.

Below are 5 scenarios where investigators were able to provide attorneys with valuable assistance:

The Reluctant Witness

After years of litigation, attorneys were trying to get the last of their key depositions completed. One of the defendant’s witnesses simply refused to appear for his deposition. He claimed that, due to his deteriorating health, he was no longer working and his doctor advised that the stress of a deposition would be too taxing for him.

Attorneys called in their private investigators who quickly discovered that the witness had recently purchased a small sailboat and a sports car. Furthermore, the witness had recently received a speeding ticket for driving significantly over the speed limit in his new car. Additional investigation revealed photos of the witness splashed across the society pages – at galas, regattas, and the theatre. He even tweeted about his recent deep sea fishing excursion. The judge was furious, the opposing attorneys were embarrassed, and the witness was soon deposed.

The Internal Investigation

The general counsel at a major corporation contacted her outside counsel for advice. An executive was suspected of receiving kickbacks from international suppliers. Private investigators were brought in by the outside counsel and they began to conduct discrete interviews and review the executive’s corporate telephone records and email exchanges.

While they did substantiate the kickback allegations, the intelligence led investigators to uncover evidence of a larger cover-up by the executive and others at one of the overseas facilities. There was proof of a significant environmental accident that had been hidden from corporate management and the local government officials.

The Employment Discrimination Suit

An employee of a large corporation alleged that during the workday for the past two years, he had experienced sexual harassment and threats through phone calls and emails. Although the communications were anonymous, the information conveyed to the employee led him to believe that they came from someone within the corporation. When he felt the company didn’t address his complaints and reporting of the incidents adequately, the employee quit his job and filed a multi-million dollar lawsuit against the company.

Through interviews, phone records, and intelligence gathering, investigators were able to narrow the pool of potential harassers down to three individuals. The employees’ company-owned computer hard drives were imaged and searched, revealing documents and an Internet history that supported the employee’s allegations. The lawsuit was settled to the company’s satisfaction. The offending employee was fired, arrested, and named as a defendant in several civil lawsuits.

The Insider’s Secrets

The highly-anticipated release of Company X’s new video game was shrouded in secrecy. All of Company X’s employees and contractors signed non-disclosure agreements and significant security measures were in place at the warehouse and development sites. As a result, there was shock throughout the industry when Company X’s game showed up on the Internet sites weeks before the release. Company X’s sales were half of what they had anticipated. The Company X CEO was furious and convinced that someone had leaked information to their biggest competitor.

Investigators were immediately brought in to review of surveillance, computer and phone records. A tip line was established and numerous interviews conducted. Through significant intelligence-gathering, investigators were able to prove that a group of key Company X executives had recently attended the same Asian conference as their competitors. During that time, the competitors purchased a development copy of the game and other corporate information regarding Company X. A criminal investigation commenced and Company X immediately filed a civil lawsuit against its competitor.

The Class Action

Two neighbors approached an attorney with complaints about recurring problems and broken parts in their dishwashers. The appliances were the same model, manufactured by a national company and serviced through regional centers. The attorney brought in investigators who were able to locate and interview people who had previously worked for the manufacturer and the service centers.

Many of the witnesses spoke of a systemic problem that was ignored by corporate management. In fact, several of the former employees had also owned that model of dishwasher and suffered similar problems. Using the information from the investigators, the attorney filed a class action lawsuit and eventually obtained a large settlement for his clients and class members.

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There are a number of misconceptions about what a professional private investigator can legally obtain. These myths may begin with your matrimonial client’s insistence that her husband has secret bank account, or your colleague has boasted about how his investigators found the smoking gun in the opponent’s phone records, or it’s possible that you picked up some ideas from the latest corporate espionage page-turner…

No matter what the reason, you need the information and you need it now! So why can’t your private investigator get it for you?  Typically, there are two reasons for this:

  • First, the information may be private and protected by either state or federal statute. In this case, your investigator may be able to identify where the information is located. Location is extremely useful information for leverage in negotiations, future subpoena requests, or discovery motions. In some cases (e.g. employment or insurance fraud investigations), you may have a previously-signed release from the subject that will allow you to access this private information.
  • The second reason is that the information simply doesn’t exist. The information may not be compiled into a single database or a comprehensive format. An investigator may ultimately be able to obtain the information, but the process isn’t as simple as you might think.

The 5 biggest misconceptions by clients involve private investigators’ access to the following:

1Banking and Financial Records

There are two things to consider here – where are the accounts and can we gain access to account-specific information?

First, there is no comprehensive registry of bank accounts in the United States and identifying undisclosed or hidden accounts is no small feat.

A seasoned investigator may be able to identify accounts linked to an individual through interviews, public records searches, or other legitimate investigative techniques. Once accounts are identified, legally obtaining account-specific information is nearly impossible without a court order or the consent of the account holder.

The Gramm-Leach Bliley Act, passed in 1999, imposed strict penalties for individuals who obtain information about a third party account through pretext or deceit.  Check out Fred Abrams, Esq. post on Violating Federal Law In Asset Search for a great case study.

Dig Deeper: Can a Private Investigator Get Bank Records or Account Information?

2Telephone Records

Telephone records are private and third party access is restricted by a host of state and federal statutes, including the Telephone Records and Privacy Protection Act of 2006.

Similar to bank records, an investigator can use legitimate tools to try to identify the telephone carrier for a particular phone number or individual.

There are a number of online tools that allow you to input part of a phone number to determine the carrier (e.g. www.phonefinder.com). However, those cannot be completely relied upon for accurate information, particularly in today’s age of portable cell phone numbers, Skype, and Voice over Internet Protocols (VoIP).

Dig Deeper: Can a Private Investigator Get Phone Records? or Can a Private Investigator Get Cell Phone Records?

3Credit Information

In recent years, the federal government has placed a number of restrictions on the ability of third parties to access and use credit information.

Most important here is The Fair Credit Reporting Act (“FCRA”) and subsequent amendments.

FCRA not only restricts how a third party can obtain credit information about an individual, but it also places requirements on third parties to make certain notifications to individuals when certain actions (including employment decisions) are taken using that information.

Dig Deeper: Can a Private Investigator Get a Credit Report?

4Nationwide Criminal Records

The closest thing to a nationwide criminal records check in the United States today is the National Criminal Information Center (“NCIC”) database.

Access to this database is strictly limited to law enforcement agencies and authorized criminal justice organizations; private investigators and information brokers do not have access to its contents.

Dig Deeper: The Truth About Access to National Criminal Records

5Comprehensive Individual Profile

Type “background investigation” into Google and you’re sure to be bombarded with claims of “Only $19.99 for a complete background check!” or “$14.95 for instant background investigations!”

Such claims are dangerously overstated – it’s virtually impossible feat. Buyers beware…these bargain sites generally just pull together information from various online sources.

They are not comprehensive and miss many online public records (not to mention those records that haven’t yet made it out of the courthouses and onto the web!).

Whatever information is provided in the “investigation” is frequently filled with inaccuracies and extraneous details.

Dig Deeper: Professional Background Check v. Free Background Check

Guide to Hiring a Private Investigator

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An attorney may think that they do not have any need for an experienced private investigator because of the variety of skills and resources that they employ.  But have you ever found yourself staring at a computer screen and asking:

I know the answer is out there…Where do we go from here?

Although law school and career experience provide an attorney with a number of useful research techniques and litigation skill, they do have limits.

Consulting with a professional private investigator can help attorney’s to leverage your position and find creative and efficient ways to come out ahead of your adversary.

Here are 10 ways that an attorney can use a professional private investigator:

1 Locate People

It may be a witness or an heir. Perhaps it’s a former employee who can shed light on corporate misconduct. Or maybe you need to locate a witness in possession of the proverbial “smoking gun.” Whether you would like to interview, serve, or investigate someone, an investigator can help you to identify and locate the individual.

2 Locate Assets

Investigators are skilled at locating assets such as real estate, valuable property (artwork, antiques, collectibles, etc.), and vehicles (motor vehicles, aircraft, vessels, etc.). An investigator can also help attorneys to identify the location both domestic and offshore bank accounts (though the details of these assets may not necessarily be disclosed by banking institutions without court order or permission from the account holder – see our post 5 Myths: What a Private Investigator Cannot (Legally) Get.

3 Leverage for Negotiations

An investigator can pull together key sources and intelligence to inform your side during litigation, an M &A deal, internal investigation, or any other adversarial situation that can make the difference between a favorable settlement.

4 Enforce Judgments

A judgment is only useful if you are able to enforce it. An investigator can help attorneys to identify current assets and any efforts to hide or misrepresent them through the transfer to family members, friends or other parties.

5 Connect the Dots

Investigators can help you to know who is actually sitting on the other side of the table during litigation or a potential business deal. You can gain immeasurable negotiation power by identifying who is actually behind a faceless corporation or tying together undisclosed connections.

6 Predict Your Opponent’s Next Move

Through an investigation, you can learn your opponent’s history and patterns of behaviors so as to best predict how they will react under pressure. This will help you to be successful in litigation strategizing, during cross examination, or at the deal table.

7 Prep For Cross Examination

During preparation for a deposition or courtroom testimony, an investigator’s report detailing your witnesses’ weaknesses, background, and behavioral tendencies may be one of your most valuable tools. This can also be useful in identifying information against your client, so you can be prepared for what may come up during the course of the litigation.

8 Collect and review electronic evidence

Whether it is an adversarial matter or an internal investigation, investigators may be used to efficiently recover electronic files – including those that a subject believes he or she has successfully deleted. Investigators are frequently used to identify and analyze a subject’s emails, documents, or other files.

9 Trademark and Intellectual Property Monitoring

Investigators can be used to successfully police a company’s products throughout the world. Counterfeiting and improper diversion of products onto the grey market are just two of the most common areas where an investigator can provide intelligence and assistance.

10 Reconstruction

A historical reconstruction may be helpful in a number of different areas. Perhaps you need to review the history of a family to locate heirs. It could be a corporate history or a chain of title issue in a real estate matter. Whatever the issue, an investigator can help to identify and piece together long lost documents, facts and witnesses.

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